Elgin, S. H. (1995). BusinessSpeak: Using the gentle art of verbal persuasion to get what you want at work. New York: McGraw-Hill.
Chicago Style CitationElgin, Suzette Haden. BusinessSpeak: Using the Gentle Art of Verbal Persuasion to Get What You Want At Work. New York: McGraw-Hill, 1995.
MLA CitationElgin, Suzette Haden. BusinessSpeak: Using the Gentle Art of Verbal Persuasion to Get What You Want At Work. New York: McGraw-Hill, 1995.
Warning: These citations may not always be 100% accurate.